Mahindra Satyam walk-in for BE/BTECH/Other Graduate Freshers

Mahindra Satyam walk-in for BE/BTECH/Other Graduate Freshers

 

Job Role:  Technical Support Executive

Qualification:   Bcom/ Bsc/ BE/ BTECH/ BA Graduates/ Other 10+2+3 graduates

Experience: Freshers or experienced customer support associates

Skills: Strong communication skills,  good typing speed 30 words per minute and above, willingness to work in shifts

Location:: Hyderabad

job responsibility: Technical voice support for Mahindra Customers

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Techical Support Voice Process, Fresher and Senior Technical Support

by Satyam BPO Limited in Hyderabad / Secunderabad

Experience: 0 to 3 yrs.  | Salary: INR 2,00,000 - 3,50,000 P.A Posted on: 12 Jul

Walkin Interview from 15th July to 20th July from 9 AM

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Applicants need to go to the venue mentioned or call on the number provided below

Job Description

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Voice Process technical support (ISP).
 
Openings for Experienced and Fresher.
 
Experienced in any voice process can also apply
 
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech 
 
looking for immediate joinee or max 30 days.
 
Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory*
 
Job description and activities involved
 
 
In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance.
 
 
Each call will last on an average minutes and will comprise diagnosis of the problem and troubleshooting.
 
 
Each call is expected to end in complete resolution for the customer.
 
 
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
 
 
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
 
 
Typing skill minimum 30wpm.
 
 
Flexible to work in Nite Rotation shifts.
 
 
Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
 
 
For any quries call on ( +91-7702999204)
 
 
Contact Person :Uday
 
Address:
 
 
Mahindra Satyam BSG Ltd.,
 
 
Special Economic Zone
 
 
Ground Floor, Tower SEZ,
 
 
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
 
 
Madhapur, Hyderabad

Salary: INR 2,00,000 - 3,50,000 P.A

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Back Office/Web/Transaction Processing

Role: Associate/Senior Associate -(Technical)

Keyskills: voice, bpo, international bpo, bpo fresher, customer care executive, international call centre, call centre, voice process, bpo call centre, international bpo, voice

Desired Candidate Profile

Education: (UG - B.Com - Commerce, B.Sc - Any Specialization, Graduation Not Required, Other Graduate, Diploma - Any Specialization, B.A - Any Specialization, B.B.A - Management, B.Ed - Education, B.Tech/B.E. - Any Specialization) AND (PG - Any Postgraduate - Any Specialization) AND ( Doctorate - Doctorate Not Required)

Please refer to the Job description above

Company Profile

Satyam BPO Limited
http://www.satyambpo.com

Leveraging the Satyam heritage of technology and consulting excellence, Satyam BPO has developed one of the widest suites of BPO service offerings. We offer the complete spectrum of Outsourcing consulting, solutions and services to multiple industry verticals.

Our value-enhancing solutions and services are designed to not just cut costs, but drive measurable business value into the enterprise. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them: Which operational services to Outsource; which to retain, competencies to secure, so on and so forth.

Satyam BPO has proven full-service expertise for multiple industries including Insurance & Healthcare, Pharma, Banking & Finance, Manufacturing & Automobile, Media & Telecom, Animation and Energy & Power. Among the services we offer are ? Claims Processing, Policy Issuance and Premium Accounting. We also offer front office services like Contact Centers for Customer Service, Product Support and Helpdesk services. Additionally, we offer back office processes in the areas of Accounting, HR and other transaction-intensive activities.

As the world?s first eSCM Level 4 BPO service provider, our global delivery standards have resulted in multiple long-standing client relationships with Fortune 500 companies, besides giving us a clear differentiation in the marketplace.